Showing posts with label Strategy. Show all posts
Showing posts with label Strategy. Show all posts

Thursday, September 19, 2013

Build a Strategic Framework Through Strategic Planning

The success of an organization largely depends upon the vision of the leadership. More importantly the vision should be supported by a strategic framework, which would guide individuals and teams to achieve both tactical and strategic goals set by the management. While building a strategic framework, you must focus on every bit of strategy and execute a dry-run on the outcomes. Moving straight from the strategy document to operation is not an easy job because implementation of strategy needs a real-life environment where ideas will be translated into actions. In that process, some pieces of strategy though initially may sound high, during implementation stage would experience certain snags. So, what exactly you need is a full-proof strategic framework through which you can articulate your vision, mission, and values, strategies, and how would you leverage those ideals eventually. You can also deliberate upon tactical steps to materialize a strategic goal, including the methods, processes, tools, and calibration of success. Everything should be well-documented. In case you deviate from the defined path or a specified process, the rationality of deference should also be articulated. Let's first understand what's a strategic framework and what does it capture.

Strategic Framework

A strategic framework is a master plan that defines the structure, aspirations, limitations, design and delivery of a product or service that an organization desires to deliver. On a broader perspective, a strategic framework is a top-level guideline defined by the management as how to achieve the vision of the organization. Every organization starts with a vision. The vision is achieved through mission, values, and strategies. Although you can define your vision, mission, and values very idealistically; without right strategy, you won't be able to achieve those ideals. So, you need strategic planning in which you can set your priorities, quantify your existing resources, and leverage organizational processes, technology, and skills of employees to achieve those common goals. Here is how strategic planning helps achieve your business objectives.

Strategic Planning

Strategic planning is a process of defining organization strategy through which you can analyze the current position and determine the future course of action and how you would do it and for whom you would do it, with due diligence. Strategic planning is fundamentally a deliberations of decisions and actions those could be implemented down the line. An effective strategic planning not only talks about a specific action plan, but also it defines the parameters as how to achieve it successfully. Thus, strategic planning ensures a strategic framework work in a flawless manner. The core components of strategic planning encompasses an understanding of the vision, mission, values, and strategies of an organization.


Defining Vision Statement

A vision relates to the future of the organization – it covers the long-term aspirations. This articulates the dreams and hopes of the promoters and employees as well. A vision statement provides continuous inspiration to all the stakeholders of an organization. While crafting the vision statement for your organization, you must think futuristic and expand your imagination to articulate where do you want to reach or what do you want to achieve in the lifetime of your organization. Let's examine some vision statements of top global companies:

Walmart: To become the worldwide leader in retailing.
Chevron: To be the global energy company most admired for its people, partnership and performance.
GE: We bring good things to life.
Ford Motor: To become the world's leading consumer company for automotive products and services.
City: To be the most competent, profitable, and innovative financial organization in the world.

Well, what do you observe here? All these statements talk about the long-term aspirations of the organization. These statements don't explain how the organization will achieve that vision. And to enable vision work for your organization, you must define your mission statement.

Defining Mission Statements

A mission statement focuses on the purpose of an organization. It explains why the organization exists and how it would achieve the vision. For instance, the mission statement of Walmart states: “To help people save money so they can live better.” Let's now decipher how this statement is supporting the vision of Walmart, which states, “To become the worldwide leader in retailing.” While the vision of Walmart is an inspiration for the organization, the mission clearly putting the purpose of its existence.
Defining Values

Values are the core belief system of the organization that drive its employees to live by those high ideals to deliver results unfailingly. Values explain the collective behavior of the organization. They describe the organizational culture, business ethics, and relationships amongst different stakeholders of the organisation. Let's look at some value propositions that organizations alike believe in. For example, competency, integrity, respect, diversity, teamwork, quality, efficiency, and collaboration. Sample these values of Coca-Cola, which emphasizes on seven parameters:

Leadership: The courage to shape a better future
Collaboration: Leverage collective genius
Integrity: Be real
Accountability: If it is to be, it's up to me
Passion: Committed in heart and mind
Diversity: As inclusive as our brands
Quality: What we do, we do well

You can also check the Philosophy of Incrego, which focuses on seven values:

Innovation – Explore groundbreaking technology solutions to address client’s problem
Nurturing – Encourage a culture of professional excellence and continuous innovation to always exceed our client’s expectations
Commitment – Ensure our “clients first” ideology tops our priority
Reliable – Emphasize on the robustness of our services and solutions to ensure peace of mind for our clients
Effective – Assure our clients get the desired results of our services every-time
Growth – Dedicate our efforts for sustained growth of our clients’ businesses
Open-minded – Listen to our customers, employees, and partners without any bias

Defining Strategy


Strategies are the methods or approaches through which an organization accomplishes its mission and eventually lives up to the vision of the organization. Each piece of strategy defines a particular goal and the corresponding action plan to achieve that goal. For example, the strategy to achieve a sales target of $100 million in the first quarter can be achieved by strengthening the sales pitch and converting every lead into a sale. Similarly, for HR function, the strategy to bring in transparency in the organization can be achieved by ensuring a continuous top-down communication and developing channels through which employees can post their honest feedback about the organizational decisions. Organizations use various tools and processes for strategic planning. For example, SWOT analysis helps you analyze the strengths, weaknesses, opportunities, and threats in the current situation of the organization and define corresponding strategy to improvise the conditions. Similarly, Balanced Scorecard is a performance management tool that helps managers to track the staff performance.

Thursday, March 10, 2011

Turnaround Strategy

When I heard that my company has hired some renowned turnaround strategists, and that too first time since its inception some 12 years ago, to do some alchemy to the ailing state of the organization, two kinds of emotion stroked me – first, an uncontrollable excitement because when all good vibes were waning due to circumstantial reflections or a long laggard on topline and bottomline, this gave a glimpse of high hope in a sense that the organization will grow and everyone associated with it would be a part of that success story; second, a usual desperation that was still embedded somewhere in the unseen cocoons of my heart because I knew that irrespective of the suggestions put forward by the strategists, the company might fail to walk the execution path. So, in linear perspectives, I have nothing to counter the first outcome, if everything goes well, the end will definitely be well. Now, lets dissect the second outcome, which is majorly associated with the execution ecosystem and a kind of reformation or complete overhaul.

There are few customary caveats that shouldn't be overlooked in this reform as well. Before delving further into the existing pain areas of the organization, let me cite here a similar turnaround strategy executed by one of the leading media conglomerates based out in Delhi. A decade before this media house was struggling to outpace its closest competitor in Delhi for many years, but it was practically impossible to carve it out on stone. There were many reasons though, the prime one was that the editorial team which in all its snobbishness thought that a paper runs because of the intellectual competency of its editors, nothing can stop a paper to increase its circulation if it has a second-to-none editorial policy that drives excellent news stories, opinions, analysis, and blah blah. Remember how dangerous was this proposition in generalizing a concept in a post liberalization market. It was just suicidal. IT industry was booming, the entire nation was dreaming of big achievements in many fronts, a new generation readers were all set to decide the fate of any media product, which the editorial team was not ready to accept that because they always were busy flexing their intellectual muscle on issues those were nothing to do with young readers. It was disastrous. The MD of the company stepped in and spelled out some clear instructions – either follow the market dynamics or get lost. And the rest was history. Since then this paper brought in a number of novelties that anyone could hardly imagine. A strong market research team tapped the pulse of young readers, their likes, dislikes, and day-in-day out pumped in the market insights to the editorial board and they together transformed a laggard newspaper to the most popular newspaper, if not the most intellectual one.

Now it's our turn. Whether we want to succeed or not solely depends on the acceptance of ground realities. Let's not forget that our success as much depends on us, equally depends on the perception of the outside world for which our business is still running – they are our valued customers. If we don't understand their priorities and expectations or cant make them happy or satisfied for whatever service or product we offer, we don't have a choice either. Remember beyond a self-aggrandized collective consciousness, there is a much larger business ecosystem or market that controls every company's destiny. If that was not the case, then why Google, Apple, and Microsoft irrespective of their elephantine size are engaged in a serious customer-driven strategy. This is the high time to follow the market and walk the talk.